Bootcampdeals customer services

HERE TO HELP

At bootcampdeals, our customer services are happy to provide advice and guidance on bootcamps 9-6pm,  7 days/week on the phone.

0203 289 7557 Or leave a message on our answerphone if we are busy. Or you can contact us on email 24/7.

help@bootcampdeals.co.uk

This site and our team are here to enable you to find and book bootcamp and retreat services that are offered by a variety of companies. bootcampdeals.co.uk acts as a Bootcamp/Retreat Recommendation Service for each provider. We offer an advice service to help you make informed choices and introduce options to you.

To see the terms and conditions applicable to each bootcamp or retreat operator, please refer to their website where their terms and conditions are in the public domain or ask for details or see the links below.

DO YOU RUN A BOOTCAMP?

We would love to have you featured on the website. Contact us for further information marketing@bootcampdeals.co.uk or if you have any questions about our services or would like to amend your listings or receive our media pack… or anything else!

marketing@bootcampdeals.co.uk

GOT FEEDBACK ON A BOOTCAMP?

bootcampdeals.co.uk endeavour to make sure that we show accurate information about bootcamps, and try to get feedback from clients on all parts of the bootcamp or retreat experience arranged. We aim for a brilliant experience every time, with services provided with expertise and care. Although we accept no liability for the experience you receive, we warmly welcome feedback so that we can better enhance the website and the providers we feature to maintain excellence and professionalism to our customers.

support@bootcampdeals.co.uk

CANCELLATIONS

It is possible to cancel your booking with the operator directly according to their terms and conditions.

AMENDMENTS

Any changes to an existing booking that are made after receipt of booking confirmation and deposit payment should be made direct with the provider and not with bootcampdeals.co.uk

Please refer to their terms and conditions.

COMPLAINTS

The bootcamp or retreat experience is fulfilled by the supplier and not bootcampdeals.co.uk. Bootcampdeals.co.uk has made every effort to monitor the services of the supplier but bootcampdeals.co.uk does not provide any warranty or guarantee as to the supplier’s performance or safety standards. If you have a complaint during your experience, please bring it to the attention of the supplier as soon as possible so that they can address the issue immediately.

MEDICAL CONDITIONS

Due to the nature of some of the bootcamps and retreats and activities offered by third party suppliers on the bootcampdeals.co.uk website, participating in certain activities may be harmful to your health. Therefore, please inform a representative of the experience operating company before commencing any activities or treatments of any medical conditions likely to affect them. See medical advice where recommended by your bootcamp or retreat operator.

All professional bootcamp and retreat operators will require you to complete questionnaires on health, fitness and nutrition prior to attending so their services can be deemed appropriate or arrangements made to reduce risk for you.

If your chosen operator does not undertake to receive such information from you please provide it to them and let bootcampdeals.co.uk know so we can ensure that all providers on our website are operating within professional standards and codes of conduct.

COMPLAINTS ABOUT OPERATORS

bootcampdeals.co.uk acts solely as a Bootcamp/Retreat Recommendation Service for each provider. If you have a complaint or experience any problems during your bootcamp or retreat please inform the service provider immediately. We recommend that you speak to the Camp Manager or Trainer and take the matter up with him/her directly.

ENGLISH LAW

Your booking recommendation from bootcampdeals.co.uk and all matters arising out of it are governed by English Law.

See our full terms and conditions here.